Shipping
Shipping & delivery
All orders are processed within 1–3 business days and shipped from Lithuania. Ernestelle ships worldwide using trusted delivery partners including Omniva, DHL, and FedEx.
Estimated delivery times
- Baltic States 1–3 business days
- European Union 1–6 business days
- Rest of the world 3–10 business days
Delivery times may vary depending on customs procedures and destination country.
Order processing
Orders are processed Monday to Friday. Orders placed during weekends or public holidays will be processed starting from the next business day. Deliveries are made Monday to Friday during local business hours.
During launches, promotions, or high-demand periods, processing and shipping times may be slightly extended.
Before you place your order
- Please ensure that your shipping address, email address, and phone number are entered correctly when placing your order.
- Once an order has been placed, it is not possible to modify the shipping address or the order details.
Customs & duties
For orders shipped outside the European Union, customs duties, taxes, and import fees may apply depending on your country's regulations. These charges are the responsibility of the customer.
Ernestelle is not responsible for delays caused by customs procedures, courier services, or circumstances beyond our control.