Products & availability

We strive to ensure that all product descriptions, images, colors, pricing, and availability displayed on our website are accurate. However, slight variations in color may occur depending on screen settings and devices.

All products are subject to availability, and Ernestelle reserves the right to modify or discontinue products at any time without prior notice.

Pricing & payments

All prices displayed on the website are listed in EUR and include VAT where applicable unless otherwise stated. Payments are processed securely through trusted third-party payment providers.

Ernestelle reserves the right to refuse or cancel any order in cases including inaccurate pricing, suspected fraud, or unavailable products.

Orders

Once an order has been placed, you will receive a confirmation email. Customers are responsible for providing accurate shipping, billing, and contact information. Please note that orders cannot be modified once placed.

Shipping & returns

Shipping, delivery times, returns, refunds, and customs information are outlined in our Shipping & Returns Policy. Delivery times are estimates only and may vary depending on courier services, customs procedures, or destination country.

Intellectual property

All content on this website, including branding, logos, product designs, images, graphics, and text, is the intellectual property of Ernestelle and may not be copied, reproduced, distributed, or used without prior written permission.

Limitation of liability

Ernestelle shall not be held responsible for delays, interruptions, or damages resulting from circumstances beyond our reasonable control, including shipping delays, customs procedures, technical issues, or force majeure events.

Privacy

Your personal information is processed in accordance with our Privacy Policy.

Changes to terms

Ernestelle reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Governing law

These Terms & Conditions are governed by the laws of Lithuania.

Contact

If you have any questions regarding these Terms & Conditions, please get in touch.